3483792 - Creating a Import data connection to SAP ERP in SAC results in error: "Please check the system number and try again"

• In SAC, when creating a import data connection to SAP ERP system, after clicking create an error occurs:
  "Please check the system number and try again"
• Selected "Server Type" option as "Application Server"
• HAR logs may show a HTTP 500 response
• Response message displays "error_invalid_system_num"
• SAC Cloud agent logs (catalina.out) showed the following error message:
  

  10-Jun-2024 12:59:29.006 SEVERE [http-nio-8080-exec-12] com.sap.fpa.cloud.rest.cs.service.ValidateLogonService.null CID[12172214-1112-4898-b447-532276407290] Initialization of destination CS_DEST-<YOUR SAP ERP SYSTEM HOSTNAME>--01-200-EN-SYS_MWFSMSAC-194516679-4d219d77-f96e-490f-9cb8-824aa914d398 failed: Connect to SAP gateway failed
      connection parameters: TYPE=A DESTINATION=CS_DEST-<YOUR SAP ERP SYSTEM HOSTNAME>--01-200-EN-SYS_MWFSMSAC-194516679-4d219d77-f96e-490f-9cb8-824aa914d398 ASHOST=<YOUR APPLICATION SERVER HOSTNAME> SYSNR=01 PCS=1

  LOCATION    CPIC (TCP/IP) on local host with Unicode
  ERROR       partner '<YOUR SAP ERP HOSTNAME>:<PORT>' not reached
  TIME        Mon Jun 10 12:59:28 2024
  RELEASE     753
  COMPONENT   NI (network interface)
  VERSION     40
  RC          -10
  MODULE      D:/depot/bas/753_REL/src/base/ni/nixxi.cpp
  LINE        3458
  DETAIL      NiPConnect2: 172.30.28.186:3301
  SYSTEM CALL connect
  ERRNO       10061
  ERRNO TEXT  WSAECONNREFUSED: Connection refused
  COUNTER     2

  at com.sap.connectivity.cs.java.drivers.DDKExceptionImpl.convertToCSException(DDKExceptionImpl.java:157)
          at com.sap.connectivity.cs.java.JAVAGenericJob.<init>(JAVAGenericJob.java:75)
          at com.sap.connectivity.cs.java.JAVAJob.<init>(JAVAJob.java:32)
          at com.sap.connectivity.cs.java.JAVAOpenJob.<init>(JAVAOpenJob.java:39)
          at com.sap.connectivity.cs.java.OpenJob.<init>(OpenJob.java:66)
          at com.sap.connectivity.cs.java.ConnectionServer.getJob(ConnectionServer.java:430)
          at com.sap.connectivity.cs.core.ConnectionServer.CreateJob(ConnectionServer.java:74)
          at com.sap.connectivity.cs.core.ConnectionServer.CreateJob(ConnectionServer.java:121)
          at com.sap.connectivity.cs.core.ConnectionManager.TestConnection(ConnectionManager.java:155)
          at com.sap.connectivity.cs.api.trace.ConnectionManagerLogger.TestConnection(ConnectionManagerLogger.java:596)
          at com.sap.fpa.cloud.rest.cs.service.ValidateLogonService.execute(ValidateLogonService.java:45)
          at com.sap.fpa.cloud.rest.RestCS.csRequest(RestCS.java:64)
          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
          at java.lang.reflect.Method.invoke(Method.java:498)
          at com.sap.fpa.cloud.service.EpmDispatcherServlet.handleRequest(EpmDispatcherServlet.java:259)
          at com.sap.fpa.cloud.service.EpmDispatcherServlet.doPost(EpmDispatcherServlet.java:137)
          at com.sap.fpa.cloud.service.EpmDispatcherServlet.doAndLog(EpmDispatcherServlet.java:94)
          at com.sap.fpa.cloud.service.EpmDispatcherServlet.doPost(EpmDispatcherServlet.java:131)
          at javax.servlet.http.HttpServlet.service(HttpServlet.java:555)
          at javax.servlet.http.HttpServlet.service(HttpServlet.java:623)
          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209)
          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
          at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)
          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
          at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168)
          at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90)
          at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:596)
          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130)
          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93)
          at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670)
          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
          at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390)
          at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63)
          at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:926)
          at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1790)
          at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52)
          at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
          at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
          at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
          at java.lang.Thread.run(Thread.java:750)
      Caused by: com.sap.connectivity.cs.java.drivers.DDKExceptionImpl: Initialization of destination CS_DEST-<YOUR APPLICATION SERVER HOSTNAME>--01-200-EN-SYS_MWFSMSAC-194516679-4d219d77-f96e-490f-9cb8-824aa914d398 failed: Connect to SAP gateway failed
      connection parameters: TYPE=A DESTINATION=CS_DEST-<YOUR APPLICATION SERVER HOSTNAME>--01-200-EN-SYS_MWFSMSAC-194516679-4d219d77-f96e-490f-9cb8-824aa914d398 ASHOST=<YOUR APPLICATION SERVER HOSTNAME> SYSNR=01 PCS=1

SAP Analytics Cloud (Enterprise)

FPA Version: 2024.8.10

CF tenant

KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem