Symptom
- When you attempt to maintain Automatic Forwarding for a User, the system is not allowing to change or update the e-mail id, message "Error in Routing Address" is thrown.
- Whereas for a user which Automatic forwarding has not yet been set, it is possible to add e-mail address and so maintain Automatic Forwarding.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Business Technology Platform
SAP Basis release independent
Product
SAP ERP all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions
Keywords
Error in Routing Address, transaction SO12, Automatic Forwarding , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , BC-SRV-ADR , Address Management / Business Address Services , Problem
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