SAP Knowledge Base Article - Public

3483994 - Resume Viewer is not displaying font correctly


When viewing the resume of a candidate in the resume viewer the resume is not displaying correctly. 

Issues being seen 

  • Bullet points not rendering in the resume 
  • Hebrew in bold is not displaying correctly. 


SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Open Candidate Application 
  2. Select Resume 
  3. Resume Viewer opens
  4. Format in resume is not displaying correctly. 


Font not support with Resume Viewer


After a recent update to the resume viewer it has been noticed that some font formatting is not being seen. 

Our engineering team are currently investigation this behaviour. 

Click on star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP for Me.

Workaround: Upload file using PDF. 


KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors Recruiting 2405