SAP Knowledge Base Article - Public

3483994 - Resume Viewer is not displaying font correctly

Symptom

When viewing the resume of a candidate in the resume viewer the resume is not displaying correctly. 

Issues being seen 

  • Bullet points not rendering in the resume 
  • Hebrew in bold is not displaying correctly. 

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Open Candidate Application 
  2. Select Resume 
  3. Resume Viewer opens
  4. Format in resume is not displaying correctly. 

Cause

Font not support with Resume Viewer

Resolution

After a recent update to the resume viewer it has been noticed that some font formatting is not being seen. 

Our engineering team are currently investigation this behaviour. 

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Workaround: Upload file using PDF. 

Keywords

KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting 2405