SAP Knowledge Base Article - Public

3484026 - Crash when attempting to pay a VAT Return

Symptom

When attempting to pay a Vat Return, you experience a dump.

Environment

SAP Business ByDesign 

Reproducing the Issue

  1. Go to the Tax Management Work Center.
  2. Select VAT Returns.
  3. Filter for All Vat Returns.
  4. Search for ID XXX(XXX represents the ID of the Vat Return).
  5. Click on Pay.
  
 
Result: The system crashes.

Cause

In the corresponding Tax Authority, the QR IBAN field is empty.

Resolution

  1. Go to the Tax Management Work Center.
  2. Select Tax Authorities.
  3. Search for Tax Authority YYY(YYY represents the Tax Authority ID).
  4. Open it and click on View All.
  5. Navigate to Financial Data tab.
  6. Select Bank Data sub tab.
  7. Maintain the missing data for QR IBAN.

p.s. The same KBA applies to VAT return Switzerland 

Keywords

Crash, VAT Return payment , KBA , SRD-FIN-GLO-TAX , GLO - Tax Declaration , Problem

Product

SAP Business ByDesign 2405