SAP Knowledge Base Article - Preview

3484198 - Workflow Rule Does Not Create Email Activities Under Accounts

Symptom

Defined Workflow rules has "Create Email Activity" is set to "ON". However, workflow rule does not create Email activities after a contact is created under Account. 

After contact creation workflow rule does not create Email activities under Accounts even though in Workflow rules "Create Email Activity" is turned ON. 


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Workflow, Account, Activities, Email, Contacts , KBA , LOD-CRM-WKF , Workflow , LOD-CRM-ACC , Account , LOD-CRM-CON , Contact , Problem

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