SAP Knowledge Base Article - Public

3484408 - How to go to The work Center View Without Data Initially Loaded

Symptom

Users will have to wait for all the images in the attachments to load in Library work center 

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Login to C4C
  2. Go to Library work center.
  3. Attachments work center view.
  4. Observe high waiting time consumed in loading images.

Resolution

  1. Go to Advanced Search.
  2. Go to Organize Queries.
  3. Go to the Query which was set as Default.
  4. Select Disable, then when go to the work center view, the default Query will show Default execution of the query is disabled and need to Click here to run the Query to load results.

Keywords

Query, Default Query, loading, no data, without data, Loading time, Performance issue. , KBA , LOD-CRM-BF-ATT , Attachments , LOD-CRM-PRF , Performance , AP-RC-UIF , C4C UI Framework , How To

Product

SAP Cloud for Customer core applications all versions