Symptom
Users will have to wait for all the images in the attachments to load in Library work center
Environment
SAP Cloud for Customer
Reproducing the Issue
- Login to C4C
- Go to Library work center.
- Attachments work center view.
- Observe high waiting time consumed in loading images.
Resolution
- Go to Advanced Search.
- Go to Organize Queries.
- Go to the Query which was set as Default.
- Select Disable, then when go to the work center view, the default Query will show Default execution of the query is disabled and need to Click here to run the Query to load results.
Keywords
Query, Default Query, loading, no data, without data, Loading time, Performance issue. , KBA , LOD-CRM-BF-ATT , Attachments , LOD-CRM-PRF , Performance , AP-RC-UIF , C4C UI Framework , How To
Product
SAP Cloud for Customer core applications all versions
SAP Knowledge Base Article - Public