Symptom
- 'Edit Offer Detail' button is missing for completed offer approvals.
- Unable to create a new version of Offer Approval.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Recruiting > Job Requisitions.
- Click Offers.
- Open a completed offer approval.
- Notice that the 'Edit Offer Detail' button is missing.
Cause
The candidate's status has been changed and the "offerApproval" feature permission hasn't been granted to the current candidate status.
Resolution
a. Move the candidate to an offer status that has the "offerApproval" feature permission.
b. Alternatively, grant the "offerApproval" feature permission to the current candidate status. Please refer to the KBA 2788893 - How to add feature permissions in a job requisition template using Manage Templates - Recruiting Management.
See Also
Keywords
RCM, Candidate, Offer Approval, Detail, Edit, New version, cancel , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem