SAP Knowledge Base Article - Preview

3484531 - How to configure SAP Cloud ALM to use specific values for ticket fields when ticket is being created?

Symptom

  • How to configure SAP Cloud ALM External API Management mapping so specific fields are updated with values during ticket creation?
  • Tickets are created from SAP Cloud ALM with unexpected values in some fields.


Read more...

Environment

  • SAP Cloud ALM
  • External ticketing software

Product

SAP Cloud ALM 1.0

Keywords

KBA , SV-CLM-API , SAP Cloud ALM External API , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.