Symptom
- How to configure SAP Cloud ALM External API Management mapping so specific fields are updated with values during ticket creation?
- Tickets are created from SAP Cloud ALM with unexpected values in some fields.
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Environment
- SAP Cloud ALM
- External ticketing software
Product
SAP Cloud ALM 1.0
Keywords
KBA , SV-CLM-API , SAP Cloud ALM External API , How To
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