3484607 - Once the workflow is approved user in the CC role not able to see the completed workflow under Requests for Information section -1H 2024

When the workflow is approved user in the CC role not able to see the completed workflow details under Requests for Information section.

SAP SuccessFactors Employee Central

1. Once the Workflow is Triggered.
2. Approver approves the workflow.
3. proxy as cc role and go to view pending requests.
4. CC role not able to see the completed workflow under Requests for Information section.

Issue was caused due to lack of permission for CC role (user).

Grant permission to a Permission Role

1. Navigate to Admin Center > Manage Permission Roles.
2. Edit the role in question.
3. Click "Permissions...".
4. Go down to Administrator Permissions > Manage Workflows.
5. Enable "View Completed Workflows".
6. Click "Done".
7. Click "Save Changes".

• 2616208 - Workflows: How to enable the "View Completed Workflows" permission in Role-Based Permissions (Data Blocking) - SAP for Me
• Redesigned Experience of Viewing Pending Workflow Requests | SAP Help Portal

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