SAP Knowledge Base Article - Public

3484635 - Former manager(s) are appearing in Managers search filter

Symptom

Employees who have previously been a manager are appearing in Managers search filter

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to People
  2. Users
  3. Select the filter option beside Managers field
  4. Note former managers appear in search

Cause

Inactive users still have the manager associated on their record

Resolution

Former managers need to be removed from the inactive users record in order for the former manager to not appear in the Managers search via the filter.

Keywords

manager, filter, inactive, lms, user, search , KBA , LOD-SF-LMS-USR , User Entity , Problem

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions

Attachments

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