SAP Knowledge Base Article - Preview

3484644 - "Create External Hook" Button is Greyed Out in Extensibility Administration


When creating an External Hook in Extensibility Administration, you can see that the "Create External Hook" button is greyed out.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Sales Cloud Version 2
  • SAP Service Cloud Version 2


SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud Version 2, service capabilities add-on all versions ; SAP Service Cloud Version 2 all versions


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