SAP Knowledge Base Article - Preview

3484664 - Unable To Filter a Phone Number in OData Endpoint

Symptom

It is possible to see that fields such as "NormalisedPhone" and "NormalisedMobile" are filterable=true, however, when performing a GET call using these fields as filter like the below example, no results are returned:

https://myxxxxx.crm.ondemand.com/sap/c4c/odata/v1/c4codataapi/IndividualCustomerCollection?$filter=NormalisedPhone eq '+123456789'

or

https://myxxxxx.crm.ondemand.com/sap/c4c/odata/v1/c4codataapi/IndividualCustomerCollection?$filter=NormalisedPhone eq '123456789'


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2405

Keywords

Fone; Telephone; Odata; mobile phone; area; code;  , KBA , LOD-CRM-INT-API , OData API (C4C Only) , How To

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