Symptom
When looking for the related Contract Account and Premise data of your customer in the Entities tab of the Customer Hub in Agent Desktop, you notice that no data is displayed.
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Environment
SAP Service Cloud Version 2.
SAP Service Cloud Version 2, Utilities Add-On.
Product
Keywords
Utilities, Utilities Objects, Premise, Contract Account, CA, Agent Desktop, AD, Customer Hub, Entities, Entity, Data, Not Displayed, No Data, V2, SAP Service Cloud V2, Version 2, Communication Configuration, Integration, Utilities Integration, HTTP Data, Ping, Failure, , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , How To
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