SAP Knowledge Base Article - Preview

3484761 - Multiple eComm orders are missing consignment in SAP commerce cloud

Symptom

After the deployment, background processing nodes were restarted and this made the business process stuck in RUNNING state making the orders to not process and at the same time backgroundprocessing pods were not coming up despite having enough resources. 


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Environment

SAP Commerce Cloud 2211

Product

SAP Commerce Cloud 2211

Keywords

Orders not processing, RUNNING, Business process, cronjob  , KBA , CEC-SCC-COM-BC-CS , Commerce Services , Problem

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