Symptom
When attempting to edit a model in SAP Signavio Process Manager, the following error message occurs.
Application could not start
Error ID: APP_LOAD_FAILED 2024-01-01T00:00:1 1.000Z
The application failed to load for an unknown reason
Cause
The browser has a corrupt cache.
Resolution
The following options are available to resolve the error.
- Use a different browser.
- Clear the browser's cache. This is because the error is only occurring on the client side.
Also, please make sure the browser software is up to date: https://www.signavio.com/browser-compatibility/
Keywords
KBA , BPI-SIG-PM-MOD-EDT , Graphical Editor for SAP Signavio Process Manager , Problem
Product
SAP Signavio Process Manager all versions