3484992 - Further changes still being allowed after service order is set to "Completed" post billing in SAP S/4HANA Cloud Public Edition

Even after a service order is set to "Completed" (post billing), further changes are still allowed.

SAP S/4HANA Cloud Public Edition

• This is the standard system behavior in SAP S/4HANA Cloud Public Edition.
• A service order is never considered financially closed in the system, even when its status is set to "Completed". Therefore, changes to the service order remain possible after completion and billing.
• However, service confirmations behave differently. Once a service confirmation is set to "Completed", no further changes are permitted to that confirmation.

Help Portal - Service Confirmations: "When all service confirmations assigned to a service order have been set to Completed and one of these service confirmations has been flagged as the final confirmation, the system sets the service order on which the service confirmations are based to Completed. You cannot edit a service confirmation that has status Completed".

SAP S/4HANA Cloud Public Edition, Public Cloud, Change, Allow, Service order, Completed, Post billing, Financially closed, Service confirmation, Final confirmation, Edit , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem