SAP Knowledge Base Article - Public

3485168 - Error "The database driver is misconfigured. Please contact your on-site SAP Analytics Cloud agent administrator" when creating SAC connection to Azure Databricks

Symptom

  • When trying to configure SAC import connection to Databricks, the following error occurs:

    "The database driver is misconfigured. Please contact your on-site SAP Analytics Cloud agent administrator"

  • When trying to configure SAC import connection to Databricks, the following error occurs when configuring the jar under the tomcat lib folder:

    "Failed to call SAP Analytics Cloud Agent. Please contact your administrator to ensure that SAP Analytics Cloud Agent is running, configured correctly, and is reachable from the SAP Cloud Platform Cloud Connector".

  • Tomcat is crushing and the SAC Agent is not reachable anymore.
  • Below error message appears when checking the deploymentInfo "http://<TomcatHost>:<TomcatPort>/C4A_AGENT/deploymentInfo":
    "404-Not Found"

Environment

  • SAP Analytics Cloud
  • Databricks DB

Reproducing the Issue

  1. Login to SAP Analytics Cloud.
  2. Go to Connections.
  3. Click on the + icon to create a new connection.
  4. Select import connection -> SQL Database.
  5. Fill the necessary details.
  6. Click Create.
    >>> Notice this error: "The database driver is misconfigured. Please contact your on-site SAP Analytics Cloud agent administrator"
  7. Configure the connection as per KBA 3360433 - ERROR: "The database driver is misconfigured. Please contact your on-site SAP Analytics Cloud agent administrator." when creating a new Databricks connection in SAC. - SAP for Me

        >>> Notice the error "Failed to call SAP Analytics Cloud Agent. Please contact your administrator to ensure that SAP Analytics Cloud Agent is running, configured correctly, and is reachable from the SAP Cloud Platform Cloud Connector" and SAC Agent not reachable anymore.

 

Cause

 This issue is currently under investigation by development team.

Resolution

This issue is currently under investigation by development team.

Keywords

SAC, Databricks, connection, import, data, SAP Analytics Cloud, driver , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0