SAP Knowledge Base Article - Public

3485179 - System Does Not Re-read The Data of Credit Limit Check When Account is Changed in Sales Order

Symptom

You change the Account in new sales order and click on Credit Limit Check button but it displays the incorrect data

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to sales order work center.
  2. View: Sales orders.
  3. Create a new sales order.
  4. Enter account ID ABC and click on credit limit check (ABC represents Account ID).
  5. Change the account ID to XYZ and click on credit limit check, even though account XYZ has the limit it shows that it has exceeded the limit (XYZ represents Account ID).

Cause

In Business configuration, "Check Current Document" option is not selected under Credit limit check activity.

Resolution

You need to make the following changes in Business Configuration to resolve the issue:

  1. Go to Business configuration work center.
  2. View: Implementation Projects.
  3. Choose First Implementation and click on Open activity list button.
  4. Under Fine Tune tab, search for "Credit Limit Check"
  5. Open the Credit Limit check.
  6. Select the 1st radio button (Check Current Document).
  7. Save the changes.

Keywords

Credit Limit Check; Exceeded; Sales Order; Business Configuration; Account , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign 2405