Symptom
You change the Account in new sales order and click on Credit Limit Check button but it displays the incorrect data
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to sales order work center.
- View: Sales orders.
- Create a new sales order.
- Enter account ID ABC and click on credit limit check (ABC represents Account ID).
- Change the account ID to XYZ and click on credit limit check, even though account XYZ has the limit it shows that it has exceeded the limit (XYZ represents Account ID).
Cause
In Business configuration, "Check Current Document" option is not selected under Credit limit check activity.
Resolution
You need to make the following changes in Business Configuration to resolve the issue:
- Go to Business configuration work center.
- View: Implementation Projects.
- Choose First Implementation and click on Open activity list button.
- Under Fine Tune tab, search for "Credit Limit Check"
- Open the Credit Limit check.
- Select the 1st radio button (Check Current Document).
- Save the changes.
Keywords
Credit Limit Check; Exceeded; Sales Order; Business Configuration; Account , KBA , AP-SLO-SO , Sales Order , Problem
Product
SAP Business ByDesign 2405