SAP Knowledge Base Article - Public

3485196 - Error while hiring user from manage pending hire >Onboarding - 1H 2024

Symptom

Getting the error "There are duplicate records with the same value for the following fields: Sequence Number, Pay Component, User ID. Compare them and remove the one you don’t need “ while hiring the user from manage Pending hire>onboarding.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Manage Pending Hires >Onboarding.
  2. Select user “AAA”.
  3. Go through the whole hire process and click on submit.
  4. Error Occurs: “There are duplicate records with the same value for the following fields: Sequence Number, Pay Component, User ID. Compare them and remove the one you don’t need “.

Resolution

  1. Product Engineering is investigating a solution.
  2. Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Keywords

INC8522449, b2405, 1H2024, KI2405, Hire, Manage Pending Hire, Onboarding, error log: ENTITY : [ 83db3e34-8a44-454b-8f89-bb22edc666ed : 20961C1D71C5D8 : Mon Jun 03 00:00:00 EDT 2024 : PAY_COMPONENT_RECURRING : RULES : INSERT ] : There are duplicate records with the same value for the following fields: Sequence Number, Pay Component, User ID. Compare them and remove the one you don’t need. : ECT_service_layer_HRIS_PERSON_DUPLICATE_RECORD_VALIDATOR_ERROR_MESSAGE, ECT_service_layer_PROPAGATE_ERROR_FOR_SUBJECT_US, ECT_service_layer_PROPAGATE_ERROR_FOR_SUBJECT_USER, Hire user from onboarding. , KBA , LOD-SF-EC-HIR-RIE , Rehire Inactive Employee , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Bug Filed

Product

SAP SuccessFactors Employee Central 2405