SAP Knowledge Base Article - Public

3485204 - ByD Mobile Android Push Notification is not Working

Symptom

Android Push notifications for ByD Mobile App would not work post 21st Jun 2024.  Users won’t receive the alert notification in their android phones when app is in background mode for various approvals and time recording. Apart from the notification rest other functionality of the app would remain as it is and works fine.

Cause

Firebase deprecated the legacy FCM HTTP link and replaced it with HTTPS V.1

Resolution

Users can still open the app and see the pending tasks and perform all operations.  

Respective team is working on a workaround and Notifications feature would not be working till further communication.

 

Keywords

Android Push notifications, ByD Mobile App ,Firebase  , KBA , SRD-CC-MOB-ADR , Android Player , Known Error

Product

SAP Business ByDesign all versions