SAP Knowledge Base Article - Preview

3485268 - "Error occurred when transitioning the workflow" upon approving rehire workflow when Relationship is not defined in Primary Emergency Contact of previous employment - Employee Central

Symptom

When trying to approve a rehire workflow, "Error occurred when transitioning the workflow" is displayed.


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions

Keywords

Error occurred when transitioning the workflow, Caused by: java.lang.NullPointerException: Cannot invoke "String.equals(Object)" because the return value of "com.successfactors.hris.bean.eo.EmpEmergencyContactInfoEO.getRelationship()" is null, com.successfactors.hris.bean.eo.EmpEmergencyContactInfoEO.getRelationship(), Deprecated jobinfo field usage, second-manager, custom-manager, additional-manager, matrix-manager, rehire workflow, rehire, add new employee, rehire inactive employee, employment, emergency contact, emergencyContactPrimary, primary emergency contact, relationship, employee central , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-PER-ECO , Emergency Contact Details , How To

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