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3485333 - Cloud Portal on NEO not working properly on Edge browser due to Tracking Prevention blocked


  • SAP Cloud Portal, Launchpad or Work Zone are failing to load or do not work properly. 
    For example, you will get an error message when clicking a Tile on cFLP site which indicates the Authentication is failed: 
    Identity provider cannot process the response due to wrong configuration. Please contact your system administrator.
  • Microsoft Edge (Chromium) browser is used

  • Browser Console has one of the following Warnings:
    Tracking Prevention blocked access to storage for <URL>
    Tracking Prevention blocked a request to <URL>
    Tracking Prevention blocked an XHR request to <URL>
  • HTTP Traces show net::ERR_BLOCKED_BY_CLIENT errors

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Business Technology Platform
  • SAP Cloud Platform Portal (NEO)


SAP Business Technology Platform all versions ; SAP Cloud Portal service all versions


net::ERR_BLOCKED_BY_CLIENT 404 resources/sap/fiori/ core-min-0.js core-min-1.js core-min-2.js core-min-3.js prevents block blank empty error not loading not failing custom domain launchpad strict balanced basic Tracking prevention Privacy search services MS Edge MSEDGE chromium  , KBA , EP-CPP-NEO-FS , Freestyle sites , Problem

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