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3485343 - Unable to login to CMC/BILP after patching/Upgrading OS 


  • Unable to login to CMC/BILP after patching/Upgrading OS , Error Message displayed would be :  Account information not recognized: Could not reach CMS '<ServerName>:6400'. Specify the correct host and port and check for network issues. (FWM 20030)    
  • Rollback may/may not fix the issue. 
  • CMS.exe process could not be seen in task manager. 



  • SAP BusinessObjects Business Intelligence platform 4.x


CMS.exe , unable to login to CMC/BILP , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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