Symptom
- Unable to login to CMC/BILP after patching/Upgrading OS , Error Message displayed would be : Account information not recognized: Could not reach CMS '<ServerName>:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
- Rollback may/may not fix the issue.
- CMS.exe process could not be seen in task manager.
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Environment
- SAP BusinessObjects Business Intelligence platform 4.x
Keywords
CMS.exe , unable to login to CMC/BILP , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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