Symptom
When rating on behaviours is enabled, Rating option is set to 2 and field permissions are set to read or write for item-cmt-rating (Unofficial User Rating) there is also a competency rating available in the form
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
1. Set the Rating option (rating-opt) and cmt-opt to 2 in the Form template (Rating Options)
2. Set the use-behavior attribute to true (Rating Behaviors)
3. Set field permissions for item-cmt-rating (Unofficial User Rating) to read or write (Field Permissions)
4. Launch a form
5. Competency rating option appears in the form together with behaviour ratings
6. Form Rating is calculated based on the ratings of behaviours, rating submitted on Competency has no impact
Cause
With the Rating option 2 Only the following fields can be configured:
- item-rating (Rating of Record)
- item-cmt-rating (Unofficial User Rating)
When rating behaviours it is impossible to split item-cmt-rating (Unofficial User Rating) to competency rating and behaviour rating.
Resolution
This is an expected behaviour for such form template settings combination.
If you would like to see this feature enhanced, please consider submitting a request via our Customer Influence portal.
Please see the following KBA which outlines the process of raising an enhancement request: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
See Also
Keywords
rating-opt 2, cmt-opt 2, Rating option 2, Rating behaviours, item-cmt-rating, Unofficial User Rating , KBA , LOD-SF-PM-RAT , Ratings and Weights , Problem