SAP Knowledge Base Article - Public

3485421 - Freight Forwarder Doesn't Appear in Outbound Delivery

Symptom

In an outbound delivery, under tab General, it is blank in the field "Freight Forwarder".

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to work center Outbound Logistics.
  2. Access view Outbound Deliveries.
  3. Open outbound delivery XYZ.
  4. Select tab General, scroll down to the Freight Forwarder field, it is blank.

Cause

There are several ways to maintain Freight Forwarder in outbound delivery.

  1. If determines of Freight Forwarder in Business Configuration Activity "Involved Parties for Sales Orders" and Freight Forwarder relationship in related account master data are both maintained, then party Freight Forwarder will be automatically maintained when a sales order is created. This Freight Forwarder will be brought to following logistics documents, like outbound delivery. Please refer to KBA 1864760 - Freight Forwarder Party has not Been Picked Automatically in the Sales Order: https://me.sap.com/notes/1864760 
  2. If Freight Forwarder is not maintained automatically in sales order, it can be maintained manually under tab Involved Parties in sales order.
  3. In delivery proposal, unreleased outbound delivery, and during post goods issue, field Freight Forwarder can be maintain manually.

Resolution

Please either make settings so that Freight Forwarder can be maintained automatically in sales order (point 1 in Cause), or maintain it manually in sales order/delivery proposal/unreleased outbound delivery, or during post goods issue (point 2 and 3 in Cause).

See Also

KBA 1864760 - Freight Forwarder Party has not Been Picked Automatically in the Sales Order: https://me.sap.com/notes/1864760 

Keywords

Outbound Delivery, Freight Forwarder , KBA , AP-ODP-OD , Outbound Delivery , Problem

Product

SAP Business ByDesign all versions