SAP Knowledge Base Article - Public

3485461 - The modification of the section introduction in 360 form templates in manage templates is not effective in new created forms - 360 Reviews

Symptom

The modification of the section introduction in 360 form templates in manage templates is not effective in new created forms

Environment

SAP SuccessFactors 360 Reviews

Reproducing the Issue

  1. Go to Manage Templates
  2. Select a 360 form template
  3. Edit the section introduction and save the template
  4. Launch a new form, observe that the introduction in the form is different from the content in the template.

Cause

The 360 form template has a distinct design compared to the PM form.
When the template is using Msgkey, if making edits to the introduction in the manage templates section, the modified content does not automatically synchronize with Msgkey.

Resolution

This is current system behavior.

If you think this possibility would be useful on your business, you can share your ideas via Customer Influence Portal for our Product Management team to review it. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases.

Workaround: remove Msgkey or edit Msgkey in Manage Form Label Translations
More details please refer to KBA 2076045 - Importing Exporting Form Label Translations in Performance Management.

See Also

Reference:

Keywords

360 form, msgkey is not effective, edit 360 form template, introduction, section name, rating label , KBA , LOD-SF-MTR-FRM , Forms and Templates , Product Enhancement

Product

SAP SuccessFactors Performance & Goals all versions