SAP Knowledge Base Article - Public

3485636 - Event Notification Monitoring Failed Due To Error "500 Native SSL error"

Symptom

User find Event Notification Monitoring failed due to 500 Native SSL error

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management WorkCenter.
  2. Navigate to Event Notification Monitoring View.
  3. Choose "Failed" Event Notification Monitoring from dropdown.
  4. Select Failed Task.
  5. Navigate to HTTP Status Reason of Failed Task.

Task is failed due to 500 Native SSL error

Cause

User has to maintain Authentication Method as SSL Client Certificate.

Resolution

Follow below steps to maintain Authentication Method as SSL Client Certificate,

  1. Go to Application and User Management WorkCenter.
  2. Navigate to Event Notification Monitoring View.
  3. Choose "Failed" Event Notification Monitoring from dropdown.
  4. Select and Open Failed Task.
  5. Choose Authentication Method "SSL Client Certificate" from dropdown
  6. Select Edit credentials
  7. Choose "SAP Business ByDesign System Key Pair" from Dropdown

Keywords

500 SSL error, Event Notification Monitoring ,Notification Monitoring Failed , KBA , AP-RC-OUT-EVT , ByD: Event Notifications , Problem

Product

SAP Business ByDesign 2405