Symptom
User find Event Notification Monitoring failed due to 500 Native SSL error
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Application and User Management WorkCenter.
- Navigate to Event Notification Monitoring View.
- Choose "Failed" Event Notification Monitoring from dropdown.
- Select Failed Task.
- Navigate to HTTP Status Reason of Failed Task.
Task is failed due to 500 Native SSL error
Cause
User has to maintain Authentication Method as SSL Client Certificate.
Resolution
Follow below steps to maintain Authentication Method as SSL Client Certificate,
- Go to Application and User Management WorkCenter.
- Navigate to Event Notification Monitoring View.
- Choose "Failed" Event Notification Monitoring from dropdown.
- Select and Open Failed Task.
- Choose Authentication Method "SSL Client Certificate" from dropdown
- Select Edit credentials
- Choose "SAP Business ByDesign System Key Pair" from Dropdown
Keywords
500 SSL error, Event Notification Monitoring ,Notification Monitoring Failed , KBA , AP-RC-OUT-EVT , ByD: Event Notifications , Problem
Product
SAP Business ByDesign 2405