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3485689 - Troubleshooting SAP Variant Configuration and Pricing (LOD-CPS) - Guided Answers

Symptom

The Guided Answers decision tree mentioned in this KBA can be used for troubleshooting problems in SAP Variant Configuration and Pricing (LOD-CPS). It deals with:

  • Issues in onboarding
  • Issues in replication of data to the Variant Configuration and Pricing database (See comment (*) )
  • Issues in the pricing service
  • Issues in the configuration service

Unless otherwise is specified, the topics covered are valid for all the scenarios, configuration and pricing services with SAP CPQ, Product Configuration as add-on for SAP Commerce Cloud and scenarios without integration with any SAP standard product.

(*) Regarding the replication of data, the Guided Answers tree deals mainly with replication issues specific to pricing or configuration data. For general replication issues you can check SAP note 2912589 (also mentioned in the Guided Answers tree)
2912589 - Troubleshooting replication issues for SAP Variant Configuration and Pricing - SAP for Me


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Environment


SAP Variant Configuration and Pricing     ( version independent)

Product

SAP Variant Configuration and Pricing all versions

Keywords

KBA , LOD-CPS , Configuration and Pricing Services , LOD-CPS-AUS , Data Replication and Admin UI , LOD-CPS-CFG , Variant Configuration service , LOD-CPS-PRC , Pricing service , Problem

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