SAP Knowledge Base Article - Preview

3485742 - Account information not recognized: Could not reach CMS servername':6400'. The CMS on machine '' was stopped due to a critical error. (FWM 20031).

Symptom

  • Unable to login to Central Management Console / BI Launchpad
  • 'Account information not recognized: Could not reach CMS 'servername:6400'. The CMS on machine '' was stopped due to a critical error. (FWM 20031) '.


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Environment

  • SAP BusinessObjects BI Platform 4.x
  • Linux Operating System

Keywords

Account Information is not recognized, Could not reach CMS, Port BI 4.x, CMC, BI Launchpad, FWM 20031 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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