SAP Knowledge Base Article - Public

3485983 - Unable to change the currency in app "Order to Cash Dashboard" in SAP S/4HANA Cloud Public Edition

Symptom

Unable to change the currency in app "Order to Cash Dashboard". After switching to another currency and saving it, the value can flow in. However, the changed currency is replaced again by the default currency when reopening the app.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

1. Open the app "Order to Cash Dashboard".
2. Change the currency to, e.g. AED.
3. Observe that the values are flowing, but the same steps need to be repeated every time the dashboard is loaded.

Cause

An internal discussion is done by the product management team of S/4HANA Cloud Public Edition Sales Analytics topic, where the conclusion says since the dashboard is the SAC template, there is no support for changing currencies within that template. The support for "changing currencies" within SAP owned story is in discussion on how to achieve and is yet to be a future enhancement.

Resolution

  • The current workaround is to copy the SAP story into an own namespace and maintain a different currency there.
  • Raise it as a feature request in the Customer Influence Portal.

See Also

KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product

Keywords

SAP S/4HANA Cloud Public Edition, Order to Cash Dashboard, Default Currency, AED, SAC template, missing functionality, currency change. , KBA , SD-ANA-2CL , Analytics (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions