SAP Knowledge Base Article - Public

3485987 - Key User Extensibility Transports option is disabled in Customizing Tenant of Development System(3SL) - SAP S/4HANA Cloud Public Edition

Symptom

Key User Extensibility Transport is inactive in Customizing Tenant.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go to Extensibility Settings app
  2. Check the "Key User Extensibility Transports" button

Cause

There are two possible causes for this issue:


  1. There is not a available Test System. As currently there is no target system available for transporting, is not possible to transport any Key User Extensibility Transport and therefore it's deactivated for now.

    OR
  2. This is a Cloud Starter Edition or Sales Demo Partner tenant. Extension items that are created in this S/4HANA system cannot be transported into other systems. Extension items that were created in this SAP S/4HANA system get lost as soon as system is decommissioned. 

Resolution

  1. As soon as the Quality System is activated, the Key User Extensibility Transports will be available and it's possible to export software collections. Contact SAP Contact to know more details about the Test System provisioning.


  2. It's not possible to transport items in these type of tenants.

 

See Also

KBA 2283716 - Key User Application is not configured

Keywords

key user extensibility, transport, export, import, software collection, customizing, development, test , KBA , BC-SRV-APS-EXT-SL , Manage and Import Software Collections , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions