Symptom
Key User Extensibility Transport is inactive in Customizing Tenant.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Go to Extensibility Settings app
- Check the "Key User Extensibility Transports" button
Cause
There are two possible causes for this issue:
There is not a available Test System. As currently there is no target system available for transporting, is not possible to transport any Key User Extensibility Transport and therefore it's deactivated for now.
OR- This is a Cloud Starter Edition or Sales Demo Partner tenant. Extension items that are created in this S/4HANA system cannot be transported into other systems. Extension items that were created in this SAP S/4HANA system get lost as soon as system is decommissioned.
Resolution
- As soon as the Quality System is activated, the Key User Extensibility Transports will be available and it's possible to export software collections. Contact SAP Contact to know more details about the Test System provisioning.
- It's not possible to transport items in these type of tenants.
See Also
KBA 2283716 - Key User Application is not configured
Keywords
key user extensibility, transport, export, import, software collection, customizing, development, test , KBA , BC-SRV-APS-EXT-SL , Manage and Import Software Collections , Problem
Product
SAP S/4HANA Cloud Public Edition all versions