3485991 - "Failed to renew trust. Reason: . Please retry later" in SAP BTP Cockpit

Symptom

When clicking "Renew Trust" in SAP BTP Cockpit -> Connectivity section, the error "Failed to renew trust. Reason: . Please retry later" is thrown.

The HTTP Trace while renewing trust shows a request "https://<region>.cockpit.btp.cloud.sap/ajax/cf-<DataCenter>/<SubaccountID>/destinationsdispatchercf/<SubaccountID>/<GlobalAccount>/undefined/renewpk/tenant" " resulting in 403 response.

Environment

SAP Business Technology Platform

Product

SAP Business Technology Platform all versions

Keywords

BTP, CF, Cloud Foundry, Feature Set B, role collection, authorization, 403 Forbidden , KBA , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , Problem

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