Symptom
- In SF Check Tool, do 'ReportCenterConfigurationCheck', then notice 'Stories in People Analytics is properly configured Failed, Unable to connect to SAP Analytics Cloud tenant, and it impacts Stories in People Analytics. Please try again later. If the issue persists, please contact Product Support for assistance.'
- At the same time, Story report can create and run normally.
Environment
- SAP SuccessFactors HCM Core 2405
- SAP Analytics Cloud embedded edition
Reproducing the Issue
- Login to the SF instance
- Navigate to Check Tool
- Select application 'Reporting', do 'ReportCenterConfigurationCheck', then will notice 'Stories in People Analytics is properly configured Failed, Unable to connect to SAP Analytics Cloud tenant, and it impacts Stories in People Analytics. Please try again later. If the issue persists, please contact Product Support for assistance.'
Cause
This issue is currently under investigation by SF engineering team.
Resolution
This issue is currently under investigation by SF engineering team.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Need More Help? Contact Support or visit the solution finder today!
Keywords
sf, success factor, checktool, people analysis , KBA , LOD-SF-ANA-SAC , Stories in People Analytics , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem
Product
SAP SuccessFactors HCM Core 2405