Symptom
For one checkbox type custom element configured on Performance form template, in the Story report, this custom element's value always showing one same default value. Whether this checkbox is checked or unchecked on the form.
Expected behavior: The checkbox type custom element value should show the different value on the story report when the checkbox is checked or unchecked.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
SAP SuccessFactors Analytics
Reproducing the Issue
- Configure one checkbox type custom element in Provisioning, or define this element on one form template XML file, then upload this form template XML to the instance, such as below:
<fm-element index="0" type="9">
<ekey><![CDATA[GenderCheckBox]]></ekey>
<ename><![CDATA[Sex]]></ename>
<evalue><![CDATA[X ]]></evalue>
</fm-element>
- Launch one form from the created form template
- Create one Story report by the following steps:
Performance management >> Form template (defined form template) >> Form >> Form section >> custom element table - Do the test by checking or un-checking this checkbox on the form, then check the relative data on the Story report showing for the two cases. You will find the "Sex's" value always showing the X.
Additional info:
Story report need create as above steps. If you create one story report by below steps, such as Performance management>> All templates Form template>> Form>> Form section, then this issue will not happen.
Cause
This is a Known Issue.
Resolution
The fix for this issue is tentatively scheduled for 2H 2024 release with version number 2411.
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
Use table reports instead of Story.
See Also
SAP SuccessFactors Product Release & Road Map Information
SAP SuccessFactors Patches Knowledge Base
KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
sf, sfsf, performance management, analytics, reporting, story report, custom checkbox, same value , KBA , LOD-SF-PM-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-SAC , Stories in People Analytics , LOD-SF-PM-FRM , Forms & Templates , Problem