SAP Knowledge Base Article - Public

3486316 - Application Error in Review New Hire Data step - Onboarding

Symptom

  • An application error occurs when submitting the Review New Hire Data when "Work Permit" Information is filled.
  • When the Work Permit Information is deleted, the issue is not observed.

Environment

  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. As the responsible user/participant/assignee, perform the Review New Hire Data for the onboardee.
  2. Fill in the Work Permit Information
  3. Submit
  4. Application error occurs

Cause

  • The responsible user/participant/assignee does not have the permissions for the Cost Center, Pay Scale Type, Pay Scale Area, Pay Scale Group, and Biographical Information.

Resolution

  • Grant 'read' permissions for the Cost Center, Pay Scale Type, Pay Scale Area, Pay Scale Group, Biographical Information to the responsible user/participant/assignee performing the Review New Hire Data step.

@Product Support: Please refer to the Internal Memo.

See Also

Keywords

Onboarding, Onboarding 2.0, OBX, Review New Hire Data, New Hire Data Review, Work Permit, Cost Center, Pay Scale Type, Pay Scale Area, Pay Scale Group, Biographical Information, Application error, error, timestamp error , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding 2405