SAP Knowledge Base Article - Preview

3486380 - Device Type is not defined

Symptom

  • When trying to Print or Print Preview a document, the following error occurs:

    A technical error has occurred. Please try again later.
    {               "message": "HTTP request failed", "headers": [], "statusCode": 500, "statusText": "Internal Server Error", "responseText": "Device type  is not definedRuntime Error: 'Device type  is not defined'. The OData request processing has been abnormally terminated. If you use SAP S/4HANA Cloud, please create an incident. Otherwise, if \"Runtime Error\" is not initial, launch ADT feed \"Runtime Errors\" or transaction ST22 / SM21 (system log analysis) for details and analysis.
    }

  • The document can be successfully printed when using a different Output Device


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Environment

  • SAP S/4HANA Cloud
  • SAP Business Technology Platform

Product

SAP Business Technology Platform all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Keywords

Device Type is not defined, Print, Print Preview, The OData request processing has been abnormally terminated, Output Device, Device Type, SPAD , KBA , BC-CCM-PRN , Print and Output Management , Problem

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