SAP Knowledge Base Article - Public

3486558 - Individual Customer data in the data source or report

Symptom

You want to view Individual Customer data in the data source or report

Environment

Cloud for Customer

Reproducing the Issue

  1. Go to Customer Work Center
  2. Open Individual Customer Work Center View
  3. Here you could see list of customers as per data maintained
  4. You are looking for an report in which this data can fetched

Cause

There is no standard report which is directly created for above use case
You need to use another standard data source "Account Master Data" to review this data

Resolution

  • Go to Business Analytics
  • Open Design Data Source
  • Search for "Account Master Data"
  • Use selection as in field "Category =  Person"
  • Execute the data source and this will show the list of individual customers

Note : This will show all Obsolete Individual Customers as well and you can filter the same by using "Status" characteristic.

Keywords

KBA , LOD-CRM-ACC , Account , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP Cloud for Customer core applications 2405