SAP Knowledge Base Article - Public

3486647 - [Onboarding] The onboarding process doesn't initiate after triggering Global Assignment in EC

Symptom

Can not find the onboarding process in onboarding dashboard after triggering Global Assignment in EC successfully.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Triggered Global Assignment in EC successfully.
  2. Employee's data matches Trigger Onboarding for Global Assignment rule condition.
  3. Can not find the onboarding process in onboarding dashboard.

Cause

The Global Assignment rule condition includes Global Assignment information.

eg. if Employee Information.Global Assignment.Start Date is after Today()

Resolution

Remove the Global Assignment information condition from Trigger Onboarding for Global Assignment rule, then the Global Assignment should work.

Keywords

Global Assignment, Trigger Onboarding for Global Assignment rule, GA, Onboarding is not triggered, ONB2IntegrationEventCreateTypeSubscriber , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding all versions