Symptom
In Mobile portrait the preview is not displaying the banner correctly, the logo is cropped
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Upload the background image in Manage Home Page -> Manage Banner Image -> Mobile Portrait
- Upload the logo for mobile in Enable Mobile Features, make sure to save the changes
- Go back to Manage Home Page -> Manage Banner Image
- Notice that for Mobile Portrait the preview is not correct, the logo is cropped
Cause
The logo container in the Manage Mobile Banner preview for mobile has a fixed width and height, meaning the logos which do not follow a certain aspect ratio can be cropped.
Resolution
- Please note this is only seen in the preview under Manage Home Page > Manage Banner Image -> Mobile portrait. On the device itself for the end user it is displayed correctly
- Currently this behavior is known by Engineering team, however due to incoming changes in future releases, the behavior will be expected until then
Keywords
mobile banner, banner cropped, mobile portrait, WEF-138156, WEF-138275, INC8459417, mobile logo, logo cropped, incorrect mobile portrait, incorrect logo , KBA , LOD-SF-PLT-LHOM , Legacy Home Page , LOD-SF-PLT-MOB , Mobile Issues , LOD-SF-PLT-LGO , Company Logo , Problem
Product
SAP SuccessFactors HCM Suite all versions
SAP Knowledge Base Article - Public