Symptom
In Manage Home Page > Manage Banner Image -> Mobile portrait the preview is not displaying the banner correctly, the logo is cropped
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Upload the background image in Manage Home Page -> Manage Banner Image -> Mobile Portrait
- Upload the logo for mobile in Enable Mobile Features, make sure to save the changes
- Go back to Manage Home Page -> Manage Banner Image
- Notice that for Mobile Portrait the preview is not correct, the logo is cropped
Cause
The logo container in the Manage Mobile Banner preview for mobile has a fixed width and height, meaning the logos which do not follow a certain aspect ratio can be cropped.
Resolution
- Please note this is only seen in the preview under Manage Home Page > Manage Banner Image -> Mobile portrait. On the device itself for the end user it is displayed correctly
- Currently this behavior is known by Engineering team, however due to incoming changes in future releases, the behavior will be expected until then
Keywords
KBA , LOD-SF-PLT-LHOM , Latest Home Page , LOD-SF-PLT-MOB , Mobile Issues , LOD-SF-PLT-LGO , Company Logo , Problem
Product
SAP SuccessFactors HCM Suite all versions