SAP Knowledge Base Article - Public

3486881 - Error while approving leave request in mobile - Time off

Symptom

When approving pending leave request an error occurs "Failed to load data. Please try again later"

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Login in SF mobile APP 
  2. Go to view Pending Workflows 
  3. Try to approve any leave pending requests
  4. It occurs an error "Failed to load data. Please try again later"

Cause

The root cause is being investigated by Product Engineering.

Resolution

  • The fix date will be on 17 July.
  • Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Keywords

Time off, Approve, Leave request, Mobile, Workflow, Error, "Failed to load data. Please try again later", Pending workflows , KBA , LOD-SF-EC-TIM-MOB , Time Mobile , Problem

Product

SAP SuccessFactors HCM Core 2405