SAP Knowledge Base Article - Preview

3486940 - Unable to schedule crystal report after upgrade. Error: Failed to load database information.

Symptom

  • Unable to schedule crystal reports after upgrade.
  • Error in File ~tmpxxxxxxxxxxx.rpt: Failed to load database information.
  • Getting below error message while viewing the report:
    The viewer could not process an event. Error in File <Filename>:
    Failed to load database information. []
    ---- Error code:0 [CRWEB00000119]


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Linux operating system

Keywords

ODBC, linux, crystal, cmc, upgrade , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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