SAP Knowledge Base Article - Public

3486986 - How to configure Address validation, for external user, in personal data collection step? Onboarding

Symptom

A KBA which gathers enough information for How to queries related to the Address validation in Personal Data Collection.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Resolution

Kindly follow steps oh how to achieve this requirement with the Implementation Guides:

  1. Implementation guide from Onboarding purpose: Address Validation Service | SAP Help Portal
  2. Which leads to this from Employee Central: Enabling Address Validation Service in Onboarding | SAP Help Portal
  3. And this one, also from Employee Central, gathers all the valuable links: Setting Up Address Typeahead and Address Validation Services | SAP Help Portal

For customers, we advise you to contact your Implementation Partner (together with professional services from SAP, if needed), as they will be able to follow above links and review your configuration.

Reviewing each points of this configuration would be a Partner scope. Further information: 2706322 - What is Support – What is Consulting: Cloud Solutions - SAP for Me 

For possible errors after configuration is done: 3340251 - Address Validation Error - Onboarding - SAP for Me

Important KBA to note: 3545836 - Zip/Postal Code Validation in SAP SuccessFactors Onboarding - SAP for Me "Deep Validation which are available in EC, enabled in company logo and settings page, Are not supported in onboarding pages." Onboarding doesn't support deeper validation, i.e. the validation of the exact postal code format.

How it looks like after it is configured and what is expected from Address Validation in Onboarding:

See Also

Keywords

address, validation, pdc, personal data collection, personal data, review, how to, configure, set up, missing, not working, Onboarding, OBX, 2.0 , KBA , LOD-SF-OBX , Onboarding 2.0 , How To

Product

SAP SuccessFactors Onboarding all versions