Symptom
An application error may occurs when filling out all necessary fields and submitting hire in Manage Pending Hire.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HCM
Reproducing the Issue
- Go to Manage Pending Hires
- Complete all necessary fields before submitting it
- After submission, application error pops-up
Cause
There is a difference between the hire date in Manage Data > Process of the affected user and hire date in Manage Pending Hire.
Resolution
Use the same hire date as from Manage Data > Process.
Support Team, see Internal Memo.
Keywords
application error, manage pending hire, MPH, onboarding, error ID, time stamp, submit, hire date, pop-up, FieldTraceBean read from cache is null, Regular Error occurred, splunk, employee central, employee profile, successfactors, SF, EC, EP , KBA , LOD-SF-EC-INT-UI , MPH UI & Column Config Tool , LOD-SF-EC , Employee Central , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , LOD-SF-EC-INT-DFT , Save Drafts - All Draft Types , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , Problem