SAP Knowledge Base Article - Public

3487004 - Application error occurred after completing Manage Pending Hire process - Employee Central

Symptom

An application error may occurs when filling out all necessary fields and submitting hire in Manage Pending Hire.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HCM

Reproducing the Issue

  1. Go to Manage Pending Hires
  2. Complete all necessary fields before submitting it
  3. After submission, application error pops-up

Cause

There is a difference between the hire date in Manage Data > Process of the affected user and hire date in Manage Pending Hire.

Resolution

Use the same hire date as from Manage Data > Process.

Support Team, see Internal Memo.

Keywords

application error, manage pending hire, MPH, onboarding, error ID, time stamp, submit, hire date, pop-up, FieldTraceBean read from cache is null, Regular Error occurred, splunk, employee central, employee profile, successfactors, SF, EC, EP , KBA , LOD-SF-EC-INT-UI , MPH UI & Column Config Tool , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , LOD-SF-EC , Employee Central , LOD-SF-EC-INT-DFT , Save Drafts - All Draft Types , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions