SAP Knowledge Base Article - Public

3487012 - Process automatically cancelled but there is no new process triggered - Onboarding

Symptom

The Onboarding process was auto-cancelled by the system, and it's not possible to find new process details in the system. 

Environment

SAP SuccessFactors Onboarding

Cause

The candidate process was automatically cancelled because the number of days set in the archive rule was completed and the candidate was not hired.

Resolution

To prevent this from happening again, please adjust your business rule, SAP_ONB2_ProcessClosurePeriodConfig.

Keywords

Onboarding, obx, cancel, cancelled, updated, new, process, created, old, trigger, candidate , KBA , LOD-SF-OBX-RST , Restart Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions