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3487261 - Temporary Storage page in CMC results in http 500 error

Symptom

  • While accessing the Temporary Storage in Central Management Console (CMC) it results in HTTP 500 Internal Server Error.
  • In the Har traces you will get Method GET 500 Internal Server Error
  • Below errors can be found in high level CMC webapps and CMS traces:
    2024 06 24 13:10:05.481|Error executing filter chain:
    2024 06 24 13:10:05.481|Request URI=/BOE/CMC/2406192157/admin/Kind/TemporaryFolder/list.jsp
    2024 06 24 13:10:05.481|ServletElement: org.eclipse.equinox.jsp.jasper.JspServlet@6706d70c
    2024 06 24 13:10:05.481|Request Parameters:
    2024 06 24 13:10:05.481|Param: appKind=[CMC]
    2024 06 24 13:10:05.481|Param: bttoken=[MDAwREZqUVFGNzxHRGlQVGVHPEZqRjcyQlo2N1NGOTAEQ]
    2024 06 24 13:10:05.481|Param: loc=[en]
    2024 06 24 13:10:05.481|Param: pvl=[en_US]
    2024 06 24 13:10:05.481|Param: pref=[maxOpageU=150;maxOpageUt=200;maxOpageC=150;tz=Europe/Belgrade;mUnit=;showFilters=true;smtpFrom=false;promptForUnsavedData=false;]
    2024 06 24 13:10:05.481|Param: actId=[5048]
    2024 06 24 13:10:05.481|Param: service=[/admin/App/appService.jsp]
    2024 06 24 13:10:05.481|Param: disp=[same]
    2024 06 24 13:10:05.481|org.apache.jasper.JasperException: java.lang.NullPointerException: while trying to invoke the method com.crystaldecisions.celib.properties.PropertyBag.getString(java.lang.Object) of a null object loaded from field com.crystaldecisions.sdk.occa.infostore.internal.Destination.m_Bag of an object loaded from local variable 'this' 


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Environment

  • SAP Business Objects 4.2
  • OS: Windows

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

http 500, temporary storage,DFO , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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