SAP Knowledge Base Article - Public

3487593 - Sequence is updated even if the hire is yet not submitted due to a raise message rule - Employee Central

Symptom

When there is a Business Rule to raise message with warning or error severity and it pops up upon submitting hire/rehire, sequence is updated even if the hire is not submitted yet.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to Manage Data > Sequence;
  2. Choose the sequence > Check the "current" is, for example, 10;
  3. Navigate to any hire/rehire page;
  4. After filling all required fields, upon clicking on continue/submit in the last page, a raise message Business Rule pops up a warning or error message, as per customer configuration;
  5. Check the sequence in Manage Data > It has been updated to 11 even before effectively submitting the hire;
  6. After submitting the hire, the "current" number displays 12.

Resolution

Expected behavior. Business rule triggers after the sequence is updated. 

See Also

Keywords

sequence updated, raise message, business rule, sequence jump, sequence skipped, skip, warning, error, submit, sequence is updated even if hire is not submitted, manage data, number, sequence number, current, employee central , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , How To

Product

SAP SuccessFactors Employee Central all versions