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3487643 - Chat notification sent to MicroSoft Teams Channel fails with error 503 SERVICE_UNAVAILABLE - SAP Cloud ALM


  • Integration with Microsoft Teams Chat Channels has been established following the steps in the User Guide: Configure Integration with Microsoft Teams Chat Channels, or the KB  0003451398 How to configure Teams Chat notification for use in Health Monitoring - Cloud ALM.

  • "Send Chat Notification" via the Subscription to the Teams channel failed with an error message: "[Error Occurred] Configuration error occurred: Service Unavailable".

  • In the Console log of the External API Management, 

*** Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.





SAP Cloud ALM 1.0


Webhook, 503 Service Unavailable, MS teams, CALM, SAP Cloud ALM, Chat Notification, Teams , KBA , SV-CLM-API , SAP Cloud ALM External API , Problem

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