3487967 - Error while publishing payload to endpoint. Status code : 531 - Onboarding

• Customer implemented IAS and doing Real time sync for new hires, after user creation in ONB. New hires are not showing in IPS. 

• Error while publishing payload to endpoint. Business Key : eb408046-55d7-422d-b2e2-3213e61a4257 Status code : 531

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Onboarding

In Execution Manage Dashboard

1. Go to SuccessFactors Instance
2. In the Admin Center, search Execution Manager 
3. Select Pre-delivered integrations
4. Check the date range for Real-time Sync
5. Check if the Process State is 'Completed with errors'. 
6. Check Error, getting error 531. (Sample error below). 

Error while publishing payload to endpoint. Business Key : eb408046-55d7-422d-b2e2-3213e61a4257 Status code : 531

There is an invalid character in the email ID (capital letter, hyphen '-' or dash '_', or any other special character like '?')

Maintain email IDs that only consist of lower-case letters ('a' to 'z') or digits ('0' to '9')

Real time sync, Status code : 531, special characters , KBA , LOD-SF-OBX-IAS , IAS User Authentication , Problem