SAP Knowledge Base Article - Public

3488047 - Unable to delete Compensation Information record due to an error message

Symptom

When trying to delete a record in Compensation Information, an error message displays: 

"Unfortunately, it is not possible to make your changes. A user updated or deleted data that conflicts with your changes. Please refresh the page and try again"

Receiving the same error via full purge import.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Locate the user
  2. Go to Compensation Information > History
  3. Delete the record
  4. Error appears

Cause

Incorrect data in DB

Resolution

Workaround: Edit the record and save it > Deletion is successful 

See Also

2712433 - Employe Import Data Failure Caused By Rule with Base Object Job Information Model or Compensation Information Model

Keywords

compensation information, "Unfortunately, it is not possible to make your changes. An user updated or deleted data that conflicts with your changes. Please refresh the page and try again" , KBA , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , Known Error

Product

SAP SuccessFactors Employee Central all versions