SAP Knowledge Base Article - Public

3488049 - E-verify photo match behavior - Onboarding

Symptom

What is the behavior of the options during the process of E-verify photo match

Environment

SAP SuccessFactors Onboarding

Resolution

During the photo match process, there will be 3 options to select once the document was provided by the candidate, below are is the behavior for each one of them

  • Yes, this photo matches - When this option is selected the process will continue to the next steps of the e-verify process.
  • No, this photo does not match - When this option is selected the system will prompt you to upload a photo of your employee’s document again
  • No photo displayed - When this option is selected the system will prompt you to upload a photo of your employee’s document again

Keywords

photo match, evf, everify, i-9, i9, document , KBA , LOD-SF-OBX-EVF , Everify , How To

Product

SAP SuccessFactors Onboarding all versions